Questions
Do I need to be technical?
No. You change the menu, prices and opening hours from your phone. We do the setup, the updates and the fixes.
What if I stop?
Your domain shows a simple page with your business name, address, phone number and opening hours, so people can still find and call you. The domain and your data stay yours, and you get a copy of your content. Your mailbox stays for 30 days while we help you move your mail; then it is removed. A monthly plan stops after one month's notice. For a yearly plan we remind you three months before it ends.
What does it cost?
Three packages, one monthly price each. Hosting, updates, the running of your site and basic support are in the price. The pricing page shows every cost.
Are there hidden fees?
No. Every cost is on the pricing page. Outside services that bill per use, like WhatsApp business messages or text messages, are listed there too. Nothing that costs money starts without your yes.
What does beta mean?
We built and tested it, but it hasn't run with a real outside account yet. We try it with you first and tell you up front.
Where does my site run, and do I get the code?
Your site runs in a hosting account in your own name, which we run for you. You keep the account and the domain. You don't get the source code. You change your content from your phone, and an admin panel for content and settings is coming.
What if a payment fails?
We tell you at once, and you have 7 days to sort it out. After that your domain shows the simple page with your name, address, phone number and opening hours. As soon as the payment arrives, your full site comes back.
What about AI?
Premium includes AI-suggested replies: the AI writes a draft and your staff check it before it goes out. The AI service bills each call, and that cost is always yours. We tell you what it costs before we switch it on.
What if I use more than normal?
Each package includes normal use; the table on the pricing page shows what that means. Above it the cost is yours. We tell you first and ask, and nothing is upgraded without your yes.
How fast is it live?
Usually about a week from the first call, if you send your menu and hours quickly.
Which mailbox do I get?
A Microsoft 365 Business Basic mailbox on your own domain, in every package. Each extra mailbox costs €10 a month.
Which languages?
Your site can be in English, Dutch, Farsi, Arabic, Turkish, Russian and Chinese. You choose which ones. The bot answers in the guest's language.
Is this a website builder?
No. There is no drag-and-drop editor. You pick a theme, we fill it with your content, and you get the extras you chose.
Can I change my theme later?
Yes, any time, at no extra cost. Your content stays as it is.
Is my data safe?
We keep as little as we can. Your site has no tracking or advertising scripts, and you can ask for a copy of your data at any time.